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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Lin

Cindy Lin

August 27, 2024

5  out of  5
rating by Cindy Lin
"Very friendly staff. Ms. Jamie Starkey went an extra mile to find what is the best suiting for my need. Thank you"
We responded:
"Thank you Cindy this is great to hear!"
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Karen Stokes

August 26, 2024

5  out of  5
rating by Karen Stokes
"Jamie recently helped me update my insurance policy. She was very helpful and professional and always got right back with me anytime I sent her an email or called. Highly recommend her!"
We responded:
"Thank you for your kind remarks. We are so happy to have you as a client!"
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Tina Kovacs

August 26, 2024

5  out of  5
rating by Tina Kovacs
"Jamie is wonderful! So responsive and helpful in answering questions."
We responded:
"Thank you for the review. We appreciate you!"
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Marilyn Wright

August 16, 2024

5  out of  5
rating by Marilyn Wright
"jamie is the best!! go see HER!"
We responded:
"Thank you Marilyn! We appreciate you!"
Profile photo of Ashlee Adams

Ashlee Adams

August 8, 2024

5  out of  5
rating by Ashlee Adams
"Jamie is awesome! She has excellent customer service. She always responds quickly and was able to take care of our insurance needs. Thank you Jamie!"
We responded:
"Thanks for the review Ashlee!"
Profile photo of Toni Pounds

Toni Pounds

July 29, 2024

5  out of  5
rating by Toni Pounds
"Jamie is very quick and efficient! She always get the job done. Kudos to Michelle Agnew State Farm Office! Great job Jamie, keep up the good work!"
We responded:
"This is wonderful to hear! Thank you for your kind review!"
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Tracey Anderson

June 8, 2024

5  out of  5
rating by Tracey Anderson
"My son was involved in a car accident. It was not his fault. Everyone at the office was incredibly helpful and patient with my myriad of questions"
We responded:
"Thank you Tracey. We appreciate you!"
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Shy B

May 30, 2024

5  out of  5
rating by Shy B
"The entire staff is awesome, James is one of my new Favs really great personality and Very professional."
We responded:
"Thank you so much!"
Profile photo of Nick Taylor

Nick Taylor

May 30, 2024

5  out of  5
rating by Nick Taylor
"I reached out to Jamie Starkey with questions regarding storm damage to my property. It involved my neighbor's tree that fell in my yard damaging my fence. I was unsure who was responsible for the tree removal and repairs to my fence. Jamie responded quickly to my email and even sent me snippets of my policy relating to this incident. I gave her a call and asked her to explain my policy relating to this matter because I was not certain I understood. Through our phone conversation, she made it crystal clear. Jamie did a wonderful job addressing my needs."
We responded:
"Thank you Nick. We appreciate you! "
Profile photo of Jeff Baxter

Jeff Baxter

May 17, 2024

5  out of  5
rating by Jeff Baxter
"Jamie was super helpful in getting me exactly what I needed. She made time for me to come into the office to go over all the details and made sure I was happy with it. All the other agents in the office were very welcoming & friendly as well."
We responded:
"Thank you Jeff! "
Profile photo of Julia Domino

Julia Domino

May 1, 2024

5  out of  5
rating by Julia Domino
"Jamie with this office was very helpful and saved us quite a bit of money on our Homeowners and Auto Policies"
We responded:
"Thank you for the review. We appreciate your business!"
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li huang

May 1, 2024

5  out of  5
rating by li huang
"This place does a good job!"
We responded:
"Thank you!"
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Roxanne Ledford

April 18, 2024

5  out of  5
rating by Roxanne Ledford
"After many years with Michelle Agnew, I have been valued as a customer. In the last year, I have a new contact at Michelle’s office, Jamie, who has been patient with me as I have had to adjust some of my needs. I have been slow to answer emails from Jamie but I have received nothing but good service despite my quirkiness!"
We responded:
"Thank you Roxanne. We appreciate you!"
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April Housley

April 15, 2024

5  out of  5
rating by April Housley
"Thank you Ms. Jamie for all of your help! You were so kind and fast in getting me the help I needed. You’re greatly appreciated!"
We responded:
"Thank you for trusting us with your Insurance needs. "
Profile photo of Jordan Tate

Jordan Tate

April 3, 2024

5  out of  5
rating by Jordan Tate
"Joanna is the best! She is very knowledgeable and patient!"
We responded:
"That is wonderful to hear. Thank you for your business "
Profile photo of Grind City

Grind City

March 25, 2024

5  out of  5
rating by Grind City
"I spoke with Joanna Nixx! She has Wonderful customer service! I was on lunch, she explained everything so it was easy to understand, also she made the process so easy and so quick! So very helpful! It’s the little things❤️"
We responded:
"Thank you for your kind words. We appreciate your business. "
Profile photo of Cameron Starkey

Cameron Starkey

March 15, 2024

5  out of  5
rating by Cameron Starkey
"Jamie and Joanna are awesome. Friendly service and a knowledgeable team who made the confusion disappear. Highly recommend this office and team! Thank you both!"
We responded:
"Thank you Cameron we appreciate you!"
Profile photo of Deborah Rauchle

Deborah Rauchle

February 27, 2024

5  out of  5
rating by Deborah Rauchle
"Jamie was an absolute pleasure to work with.. She is exceptionally knowledgeable and so friendly.. would highly recommend this agency!"
We responded:
"Thank you Deborah for your kind remarks. We appreciate you. "
Profile photo of Cierra Stokes

Cierra Stokes

February 26, 2024

2  out of  5
rating by Cierra Stokes
"Loved speaking with Michele she was extremely helpful and got my homeowners and auto insurance in a bundle for a great price! Would highly recommened to anyone! Google wouldnt let me select higher then two stars but she deserves 5 stars!!"
We responded:
"Thank you Cierra!"
Profile photo of Ken Williams

Ken Williams

January 25, 2024

5  out of  5
rating by Ken Williams
"Outstanding service for more than 20 years! Everyone here is exceptional at taking care of their clients. Thank you Michelle, Jamie an Celeste!!"
We responded:
"Thanks Ken for your kind words. We appreciate you!"
Profile photo of Rickie Gaten

Rickie Gaten

January 11, 2024

5  out of  5
rating by Rickie Gaten
"I would like to thank Sales Specialist Joanna Nix,and States Farm Insurance Agent Michele Agnew in Bartlett,Tn for you all help in providing Linda and I with insurance coverage for our auto and home. The process was easy, and it didn't take long. Joanna and Michele provided us with information on ways to lower our premiums with certain discounts, which was very helpful. They were very helpful in answering questions, and they inform us to reach out to them if we have any questions or problems later. Again thank you Joanna and Michele. Sincerely Rickie and Linda Gaten"
We responded:
"It’s our pleasure and thank you for your business!"
Profile photo of Joan Brown

Joan Brown

January 8, 2024

5  out of  5
rating by Joan Brown
"Talked with Jamie today, she did an excellent job helping me. I usually talk with Celeste, but she was on another line and Jamie took care of my insurance needs. We love Michele Agnew's office. We have all of our personal and business insurance with them and they have done an excellent job! I would highly recommend them to anyone looking for insurance."
We responded:
"This is wonderful to hear! We love you too and appreciate your business!"
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Kathryn Mitchell

December 8, 2023

5  out of  5
rating by Kathryn Mitchell
"Everytime that I call the office with a question, I immediately get the help I need and don’t feel like a bother! Working with Jamie this last week has been enjoyable, and I appreciate her so much! She was prompt in her responses and made me feel well taken care of!!!"
We responded:
"Thank you Kathryn. We appreciate you!"
Profile photo of Carson Burcham

Carson Burcham

December 8, 2023

5  out of  5
rating by Carson Burcham
"I have been using Michele for as long as I have needed insurance. Michele and her team always take care of me no questions asked."
We responded:
"Thanks Carson!"
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C I

November 27, 2023

5  out of  5
rating by C I
"I had the pleasure of speaking with Joanna today, and she was great with assisting me in the enrollment process. She has a wonderful sense of humor and personality."
We responded:
"Thanks so much!"