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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jay V

Jay V

November 8, 2024

5  out of  5
rating by Jay V
"Joanna Nix immediately saw an issue with my policy and addressed my concerns. She made my experience efficient, painless, and she made me laugh. Nice way to end the week. Michelle continues to build a great State Farm team. Jamie V"
We responded:
"Thanks Jamie! We appreciate you!"
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Monique McGee

November 7, 2024

5  out of  5
rating by Monique McGee
"JoAnna is very helpful with me homeowners/vehicle insurance and she is so cheerful to talk too especially at 9am, very helpful with my constant questions. Thanks patrina"
We responded:
"Thanks Monique!"
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Gayle Moore

November 6, 2024

5  out of  5
rating by Gayle Moore
"We recently lost our Mother unexpectedly. When I went to the office Joanna helped me with getting her insurance on the car & house canceled. She was sympathetic & very kind. She helped me every way she could to get everything taken care of."
We responded:
"Thank you Gayle!"
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Ashley Harris

November 4, 2024

5  out of  5
rating by Ashley Harris
"My family and I live in the house that my late grandmother bought about 11 years ago. My late grandmother passed away 5 years ago and that’s when my family and I moved in to help my mother out. Since my mother moved away we are taking over everything. So trying to up date everything at State Farm with car insurance and the house situation Mrs. Joanna Nix at Mrs. Michelle office has been helping out a lot to get where my family and I need to be so everything can be updated and everything. So I want to give a huge thanks to Mrs. Michelle and her team especially Mrs. Joanna Nix."
We responded:
"Thank you Ashley!"
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Sarah Kimbro

October 31, 2024

5  out of  5
rating by Sarah Kimbro
"just recently joined State Farm through this agency, and it has been a wonderful experience so far!! everyone I have spoken with has been very helpful, and Joanna especially has been so understanding as things came up- for reference this is my first auto insurance policy and first car, so I really appreciated how forthcoming and patient everyone was. I will be staying here for future policies and recommending this place to my friends who are also getting firsts!!"
We responded:
"Thank you Sarah we are happy to have you. "
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ari randle

October 31, 2024

5  out of  5
rating by ari randle
"Everyone is so helpful here! A special shout out to Jamie, though! I will never forget the day you started saving me $100/month... best day ever!!! Thank you, for all that you do!"
We responded:
"Thank you Ari!"
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Nifty Chen

October 31, 2024

5  out of  5
rating by Nifty Chen
"Great Service!"
We responded:
"Thank you!"
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Darrell Uselton

October 29, 2024

5  out of  5
rating by Darrell Uselton
"Joanna Nix at Statefarm, Bartlett, TN has always provided us with excellent service. She is prompt, professional and courteous to everyone. She's great!"
We responded:
"We are so happy to hear this! Thanks Darrell!"
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Arielle Echols

October 29, 2024

5  out of  5
rating by Arielle Echols
"I love working with both Mr.James and Ms. Joanna. They’re both really helpful and easy to work with. They go above and beyond to help with any problem that may arise. I definitely recommend both agents. They will not disappoint."
We responded:
"Thanks Arielle!"
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April Conley

October 29, 2024

5  out of  5
rating by April Conley
"It's such a pleasure to work with Ms.Joanna. She's so helpful and amazing to work with. Any issue I may have is always solved promptly and professionally. Thank you, Ms. Joanna."
We responded:
"Thank you April! We appreciate your business. "
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Shana Small

October 21, 2024

5  out of  5
rating by Shana Small
"Jamie Starkey is amazing! She handled my insurance needs promptly and with such professionalism! She made it not only convenient but also a pleasure to do business with her!"
We responded:
"Thank you Shana! We appreciate you"
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Arre Woods

October 17, 2024

5  out of  5
rating by Arre Woods
"State Farm has given me the easiest, greatest, and most efficient experience ever with insurance. I would like to thank my agent Joanna. She’s such a great agent and she always gets the job done. She’s always available to get in contact with in time of need!!"
We responded:
"Thank you Arre this is wonderful to hear!"
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joe pannell

October 9, 2024

5  out of  5
rating by joe pannell
"Jamie was very helpful and professional!"
We responded:
"Thanks Joe we appreciate you!"
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G. Evans

October 7, 2024

5  out of  5
rating by G. Evans
"Jamie S. was very helpful and prompt on handling an emergency road service claim."
We responded:
"Thank you!"
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Deloris Postles

October 4, 2024

5  out of  5
rating by Deloris Postles
"Joanna, Sales Specialist, was very helpful and professional! She addressed my auto and homeowner’s needs. I am a happily satisfied customer."
We responded:
"Thank you Deloris!"
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Dominique Myatt

October 2, 2024

5  out of  5
rating by Dominique Myatt
"Joanna was the best she was so patient… I was having a hard time trying to find the best quote & I’m just so thankful I was able to get to her will definitely recommend her"
We responded:
"Thank you Dominique!"
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Mary Wilson

October 2, 2024

5  out of  5
rating by Mary Wilson
"Joanna Nix is the best! Always ready to help and my continuous questions. She works hard for her clients and I always feel like I'm a priority. Highly recommended!"
We responded:
"Thank you Mary! We appreciate you!"
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Andrew Taber

September 30, 2024

5  out of  5
rating by Andrew Taber
"Joanna did an excellent job , helping me in renewing my home owners insurance. Being older, She was very patient and understanding, in guiding me thru this process. I really appreciated her help,"
We responded:
"Thank you Andrew!"
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Mallory Byrd

September 27, 2024

5  out of  5
rating by Mallory Byrd
"Working with Joanna Nix at Michele's office was INCREDIBLE! Loved the helpfulness and quickness of her response and how pleasant she was to work with!"
We responded:
"Thanks Mallory we appreciate you!"
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Nicki Downing

September 27, 2024

5  out of  5
rating by Nicki Downing
"Jamie is alwsys helpful & friendly."
We responded:
"Thank you Nicki!!"
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Cam

September 27, 2024

5  out of  5
rating by Cam
"Joanna always provides me with the best service. She knowledgeable of her job. She address all my concerns. I walk out of the office with a smile and relief."
We responded:
"Thank you Cam this is wonderful to hear"
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Maria Gonzalez

September 23, 2024

5  out of  5
rating by Maria Gonzalez
"Joanna was a really great help in setting me up for my insurance. She was funny and kind and extremely helpful and helped me with everything and information."
We responded:
"Thank you Maria! We appreciate your business!"
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Jessica Freeman

September 19, 2024

5  out of  5
rating by Jessica Freeman
"Ask for James! He is awesome with phenomenal customer service!"
We responded:
"Thanks Jessica this is wonderful to hear!"
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Heather D Golden

September 17, 2024

5  out of  5
rating by Heather D Golden
"Love this team!! Joanna Nix gives excellent customer service. She works fast and efficient. I rarely have to call about anything, but when I do, Joanna handles it! :)"
We responded:
"Thank you Heather!"
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Tiffanie Powell

September 13, 2024

5  out of  5
rating by Tiffanie Powell
"I had the pleasure of working with Joanna Nix today and I must say it really was a pleasure. She was very knowledgeable, friendly and able to take care of all of my insurance needs. Thank you so much for the excellent customer care!"
We responded:
"Thank you Tiffanie. We appreciate you. "