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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Tucker

February 11, 2026

5  out of  5
rating by Ryan Tucker
"Incredible experience switching to State Farm. I didn’t think I would ever switch back to a “Big Name” insurance company due to rates. But, I was helping a family member with their insurance and Jamie Starkey at Michelle’s office nicely asked if she could run my personal house and cars. She was so nice and confident that she could save me money, I decided to give her permission. Jamie was very on top of my file, followed up every day, tweaked my file over and over, and wound up placing more comprehensive policies, better coverage, and with a HUGE savings. I have 5 kids, so I have lots of insurance….a house plus 8 cars turned into over 15k savings in a one year period. I was completely blown away by the savings, but on top of that, I was more than blown away by the customer service and care that Jamie provided. She is incredible at follow up, listens to and works through your questions and request, and is as pleasant of a person on the phone as you could ever ask for. I would have been tempted to switch to their agency if money was even just to have Jamie overseeing my file. I have already recommended her to other family members. Thank you, Jamie, for just asking for a shot at my business. It was more than worth it and enjoyable at the same time."
We responded:
"Ryan thank you for the 5 star review! I agree, Jamie is amazing!"
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Rita McConnico

January 24, 2026

5  out of  5
rating by Rita McConnico
"Very understanding. Great customer service.
Very prompt to our needs. Overall great experience"
We responded:
"Thanks Rita for the 5 star review!"
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Michael Purvis

January 23, 2026

5  out of  5
rating by Michael Purvis
"attention to detail...communication...#1 customer...awesome!"
We responded:
"Thank you Michael! You are appreciated!"
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Cleophus Montgomery

January 23, 2026

5  out of  5
rating by Cleophus Montgomery
"M
Michelle Goodson, was courteous, polite, and professional."
We responded:
"Thank you for your 5 star review We appreciate you!"
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Patti Walsh

January 16, 2026

5  out of  5
rating by Patti Walsh
"Jamie took amazing care, and showed professionalism, in providing us new auto quotes and executing the policies."
We responded:
"Thank you Patti for the 5 star review!"
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Jane Bush

January 9, 2026

5  out of  5
rating by Jane Bush
"Employee was very helpful and answered all our questions"
We responded:
"We are so happy to have you as a client . Thank you for the review "
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David Perry

January 9, 2026

5  out of  5
rating by David Perry
"Great Agent and Office"
We responded:
"Thank you David! We appreciate and are here for you "
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Cindy Hassler

November 4, 2025

5  out of  5
rating by Cindy Hassler
"Jamie was helpful and very efficient in quoting and writing our insurance needs. She was friendly and delivered information quickly and answered all questions. It is refreshing to meet folks good at what they do and care about their customers. I recommend calling Michele Agnew for insurance needs."
We responded:
"Thank you Cindy. We are happy to have you as a customer "
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Robert Ralston

October 24, 2025

5  out of  5
rating by Robert Ralston
"I like dealing with these people it's almost like having a family they'll talk to you and help you out whenever you need it."
We responded:
"Thank you for your 5 star review!"
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james repult

October 21, 2025

1  out of  5
rating by james repult
"These people are crooks, PERIOD! I had a bundled auto and home policy through them and just because I wouldn't be in their drive safe and save program, (which is a complete SCAM anyways! Just like most big insurance gimmicks are) so they went and more than DOUBLED my premium! They offered a small refund on the home policy once everything was terminated by me, but they insured me from September 17 the due date until October 10th when I canceled my policy, but offered ZERO premium adjustment refund for the auto. Even though I paid for a whole month but was only receiving coverage for THREE weeks! And then the agent I talked to had the nerve to almost suggest that I OWED THEM for 10 days coverage. COMPLETELY INSANE!!!!!! I suggest calling Shaq or any other insurance carrier under the sun and avoiding this Agency and avoiding State Farm altogether! Unless you just like and enjoy throwing your hard earned money away for coverage that you're not even receiving. This is without a doubt the worst I've ever been done in the history of purchasing insurance and I'm 49 years old and have been driving a car insured since I was 15 years old. What else can you expect though when you're dealing with a bunch of complete CROOKS! as in State Farm and Michelle Agnew insurance. The absolute WORST experience I've ever had! And it's not even close."
We responded:
"I am truly sorry you feel this way . I will look into this for you and get back with you."
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Benita Hardmon

October 15, 2025

5  out of  5
rating by Benita Hardmon
"Justin did an amazing job at helping me get insured! He was patient and very knowledgeable about services offered!"
We responded:
"Thank you Benita!"
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S. queen

October 15, 2025

5  out of  5
rating by S. queen
"Easy to do business with. Prompt. Professional. I would highly recommend this State Farm office."
We responded:
"Thank you so much 4 the 5 star review!"
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David Buckley

October 10, 2025

5  out of  5
rating by David Buckley
"Jamie handled all of my questions and concerns with a great attitude and understanding of what I need. She promised to get back to me with the resolutions I needed, and she did!
Thanks for the great customer service and support!"
We responded:
"Thanks David for the 5 star review!"
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Juan Carlos Salazar

October 8, 2025

5  out of  5
rating by Juan Carlos Salazar
"Jamie and James have always done a fantastic job for me!!! They truly care about their customers. Would recommend to everybody."
We responded:
"Thanks Juan we are delighted to have you as a customer l"
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Mike Kincaid

September 26, 2025

5  out of  5
rating by Mike Kincaid
"Jamie is so AWESOME!!! She helped me switch and save on my car insurance. I now use Michelle Agnew State Farm for all my insurance needs."
We responded:
"Thanks Mike this is wonderful to hear!"
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Ethan

September 25, 2025

5  out of  5
rating by Ethan
"Jamie Starkey is very helpful, Fast and easy service! 5/5 stars ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Ethan! We appreciate your business "
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Milton d'Medici

September 18, 2025

5  out of  5
rating by Milton d'Medici
"Jaime has been a pleasure to work with! Joanna also is also amazing! Great staff!"
We responded:
"Thank you Milton!"
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Johnny Yancey

September 17, 2025

5  out of  5
rating by Johnny Yancey
"James was very thorough, very patient with me in dealing with my repairs on my roofing repair situation. He was very courteous!!!"
We responded:
"Thank you Johnny We appreciate you!"
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marcel jones

September 11, 2025

5  out of  5
rating by marcel jones
"Jamie Starkey did a wonderful job and was easy to work with. Thank you Jamie"
We responded:
"Thank you Marcel for the 5 star review!"
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Stephen Parrish

August 7, 2025

5  out of  5
rating by Stephen Parrish
"Joanna Nix went above, and beyond to resolve a complicated renters insurance issue. Highly recommended agency."
We responded:
"Thank you Stephen! I am happy to hear you had a great experience!"
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Jolie Clements

August 5, 2025

5  out of  5
rating by Jolie Clements
"Ms Joanna Nix was kind, patient, and helpful! Speaking with her was pleasant, and her communication was great throughout the whole experience."
We responded:
"Thank you Jolie! We appreciate your business "
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Gary Smith

August 1, 2025

2  out of  5
rating by Gary Smith
"Keep getting spam emails with rates twice as high as I pay now , why embarrass your Business with advertising such high rates ."
We responded:
"Gary thanks for letting me know about the spam emails."
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Mary Smith

August 1, 2025

5  out of  5
rating by Mary Smith
"Pleasant experience with Jamie getting Notary Bonds for 3 people."
We responded:
"Thank you for your 5 star review!"
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Jessica Andre'

July 31, 2025

5  out of  5
rating by Jessica Andre'
"Michele Agnew’s office is amazing! Jamie S. goes above and beyond to make sure her clients feel comfortable and trust her! I 10000% recommend Michele Agnew as the best State Farm Insurance Agent!"
We responded:
"Thank you Jessica. We are happy to have you as a client."
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Phil Petite

July 31, 2025

5  out of  5
rating by Phil Petite
"Jamie has been my rep for several of my properties this year, and she has been one of the best people that I’ve been able to work with in my 12 years so far of real estate experience! She is always available, replies quickly, has a wealth of knowledge and is just a great person overall to work with :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"