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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mandy M

January 20, 2025

5  out of  5
rating by Mandy M
"Jamie helped me change the date of our policy at the last minute! She ROCKS!"
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Elizabeth Chelette

January 8, 2025

5  out of  5
rating by Elizabeth Chelette
"I have been working with James Freeman who is very professional and knowledgeable. He is friendly and very helpful. I love that he follows up with us customers."
We responded:
"Thank you Elizabeth!"
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Tanika Tuggle

December 30, 2024

5  out of  5
rating by Tanika Tuggle
"Beat the person ever spoke to in my life and she deserves a raise🥰🥰🥰"
We responded:
"Thank You Tanika. We appreciate you!"
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TonyTotoCraig

December 20, 2024

5  out of  5
rating by TonyTotoCraig
"James Freeman never failed to pick up the phone and answer my questions. Gave me the confidence to make my first car purchase and not worry about affording the insurance."
We responded:
"Thank you Tony!"
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PETVAX BARTLETT

December 18, 2024

5  out of  5
rating by PETVAX BARTLETT
"James is my personal agent for all my insurance needs. He helped my daughter fight a battle for money back after a bad battery. He is super knowledgable and always goes above and beyond. I wouldn't have my life and car insured any other place!!"
We responded:
"Thanks for your great review "
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Tyrone Smith

December 5, 2024

5  out of  5
rating by Tyrone Smith
"Joanna thanks for everything. You explain it to me the best way i thank you again."
We responded:
"Thanks Tyrone!"
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Vicki Hunter

November 22, 2024

5  out of  5
rating by Vicki Hunter
"Joanna Nix is amazing . I bought a new house and she helped me with the insurance and cheered me on thru the process."
We responded:
"Thank you Vicki! We are happy to have you as a client"
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D

November 21, 2024

5  out of  5
rating by D
"State Farm Michelle Agnew’s Office James Freeman was truly outstanding and helping me get the information. I needed to fulfill an obligation of policy understanding very friendly, informative individual and whom I take satisfaction in knowing I’m with a great family oriented business and I share my thoughts with you to make a great choice for Insurance For all purposes."
We responded:
"Thanks D we appreciate you!"
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Thomas Jack Ridge

November 19, 2024

5  out of  5
rating by Thomas Jack Ridge
"James Freeman was very helpful and made the process simple and fast. The staff was great. Definitely recommend"
We responded:
"Thank you Thomas!"
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Dustin Banton

November 13, 2024

5  out of  5
rating by Dustin Banton
"It is such a pleasure working with Michele and Joanna. They are extremely proactive and meticulous to make sure I have everything I need"
We responded:
"Thank you Dustin!"
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Nyquest Sawyer

November 13, 2024

5  out of  5
rating by Nyquest Sawyer
"Joanna was awesome to work with she made sure that I had everything I needed and then some!!"
We responded:
"Thank you Nyquest! We appreciate you. "
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Staci Sharpe

November 11, 2024

5  out of  5
rating by Staci Sharpe
"Jamie Starkey was quick with my email questions. She clarified everything I needed to know. Great job!"
We responded:
"Thanks Staci!"
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Jay V

November 8, 2024

5  out of  5
rating by Jay V
"Joanna Nix immediately saw an issue with my policy and addressed my concerns. She made my experience efficient, painless, and she made me laugh. Nice way to end the week. Michelle continues to build a great State Farm team. Jamie V"
We responded:
"Thanks Jamie! We appreciate you!"
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Monique McGee

November 7, 2024

5  out of  5
rating by Monique McGee
"JoAnna is very helpful with me homeowners/vehicle insurance and she is so cheerful to talk too especially at 9am, very helpful with my constant questions. Thanks patrina"
We responded:
"Thanks Monique!"
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Gayle Moore

November 6, 2024

5  out of  5
rating by Gayle Moore
"We recently lost our Mother unexpectedly. When I went to the office Joanna helped me with getting her insurance on the car & house canceled. She was sympathetic & very kind. She helped me every way she could to get everything taken care of."
We responded:
"Thank you Gayle!"
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Ashley Harris

November 4, 2024

5  out of  5
rating by Ashley Harris
"My family and I live in the house that my late grandmother bought about 11 years ago. My late grandmother passed away 5 years ago and that’s when my family and I moved in to help my mother out. Since my mother moved away we are taking over everything. So trying to up date everything at State Farm with car insurance and the house situation Mrs. Joanna Nix at Mrs. Michelle office has been helping out a lot to get where my family and I need to be so everything can be updated and everything. So I want to give a huge thanks to Mrs. Michelle and her team especially Mrs. Joanna Nix."
We responded:
"Thank you Ashley!"
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Sarah Kimbro

October 31, 2024

5  out of  5
rating by Sarah Kimbro
"just recently joined State Farm through this agency, and it has been a wonderful experience so far!! everyone I have spoken with has been very helpful, and Joanna especially has been so understanding as things came up- for reference this is my first auto insurance policy and first car, so I really appreciated how forthcoming and patient everyone was. I will be staying here for future policies and recommending this place to my friends who are also getting firsts!!"
We responded:
"Thank you Sarah we are happy to have you. "
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ari randle

October 31, 2024

5  out of  5
rating by ari randle
"Everyone is so helpful here! A special shout out to Jamie, though! I will never forget the day you started saving me $100/month... best day ever!!! Thank you, for all that you do!"
We responded:
"Thank you Ari!"
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Nifty Chen

October 31, 2024

5  out of  5
rating by Nifty Chen
"Great Service!"
We responded:
"Thank you!"
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Darrell Uselton

October 29, 2024

5  out of  5
rating by Darrell Uselton
"Joanna Nix at Statefarm, Bartlett, TN has always provided us with excellent service. She is prompt, professional and courteous to everyone. She's great!"
We responded:
"We are so happy to hear this! Thanks Darrell!"
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Arielle Echols

October 29, 2024

5  out of  5
rating by Arielle Echols
"I love working with both Mr.James and Ms. Joanna. They’re both really helpful and easy to work with. They go above and beyond to help with any problem that may arise. I definitely recommend both agents. They will not disappoint."
We responded:
"Thanks Arielle!"
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April Conley

October 29, 2024

5  out of  5
rating by April Conley
"It's such a pleasure to work with Ms.Joanna. She's so helpful and amazing to work with. Any issue I may have is always solved promptly and professionally. Thank you, Ms. Joanna."
We responded:
"Thank you April! We appreciate your business. "
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Shana Small

October 21, 2024

5  out of  5
rating by Shana Small
"Jamie Starkey is amazing! She handled my insurance needs promptly and with such professionalism! She made it not only convenient but also a pleasure to do business with her!"
We responded:
"Thank you Shana! We appreciate you"
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Arre Woods

October 17, 2024

5  out of  5
rating by Arre Woods
"State Farm has given me the easiest, greatest, and most efficient experience ever with insurance. I would like to thank my agent Joanna. She’s such a great agent and she always gets the job done. She’s always available to get in contact with in time of need!!"
We responded:
"Thank you Arre this is wonderful to hear!"
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joe pannell

October 9, 2024

5  out of  5
rating by joe pannell
"Jamie was very helpful and professional!"
We responded:
"Thanks Joe we appreciate you!"