Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Hassler

Cindy Hassler

November 4, 2025

5  out of  5
rating by Cindy Hassler
"Jamie was helpful and very efficient in quoting and writing our insurance needs. She was friendly and delivered information quickly and answered all questions. It is refreshing to meet folks good at what they do and care about their customers. I recommend calling Michele Agnew for insurance needs."
We responded:
"Thank you Cindy. We are happy to have you as a customer "
Profile photo of Robert Ralston

Robert Ralston

October 24, 2025

5  out of  5
rating by Robert Ralston
"I like dealing with these people it's almost like having a family they'll talk to you and help you out whenever you need it."
We responded:
"Thank you for your 5 star review!"
Profile photo of james repult

james repult

October 21, 2025

1  out of  5
rating by james repult
"These people are crooks, PERIOD! I had a bundled auto and home policy through them and just because I wouldn't be in their drive safe and save program, (which is a complete SCAM anyways! Just like most big insurance gimmicks are) so they went and more than DOUBLED my premium! They offered a small refund on the home policy once everything was terminated by me, but they insured me from September 17 the due date until October 10th when I canceled my policy, but offered ZERO premium adjustment refund for the auto. Even though I paid for a whole month but was only receiving coverage for THREE weeks! And then the agent I talked to had the nerve to almost suggest that I OWED THEM for 10 days coverage. COMPLETELY INSANE!!!!!! I suggest calling Shaq or any other insurance carrier under the sun and avoiding this Agency and avoiding State Farm altogether! Unless you just like and enjoy throwing your hard earned money away for coverage that you're not even receiving. This is without a doubt the worst I've ever been done in the history of purchasing insurance and I'm 49 years old and have been driving a car insured since I was 15 years old. What else can you expect though when you're dealing with a bunch of complete CROOKS! as in State Farm and Michelle Agnew insurance. The absolute WORST experience I've ever had! And it's not even close."
We responded:
"I am truly sorry you feel this way . I will look into this for you and get back with you."
Profile photo of Benita Hardmon

Benita Hardmon

October 15, 2025

5  out of  5
rating by Benita Hardmon
"Justin did an amazing job at helping me get insured! He was patient and very knowledgeable about services offered!"
We responded:
"Thank you Benita!"
Profile photo of S. queen

S. queen

October 15, 2025

5  out of  5
rating by S. queen
"Easy to do business with. Prompt. Professional. I would highly recommend this State Farm office."
We responded:
"Thank you so much 4 the 5 star review!"
Profile photo of David Buckley

David Buckley

October 10, 2025

5  out of  5
rating by David Buckley
"Jamie handled all of my questions and concerns with a great attitude and understanding of what I need. She promised to get back to me with the resolutions I needed, and she did! Thanks for the great customer service and support!"
We responded:
"Thanks David for the 5 star review!"
Profile photo of Juan Carlos Salazar

Juan Carlos Salazar

October 8, 2025

5  out of  5
rating by Juan Carlos Salazar
"Jamie and James have always done a fantastic job for me!!! They truly care about their customers. Would recommend to everybody."
We responded:
"Thanks Juan we are delighted to have you as a customer l"
Profile photo of Mike Kincaid

Mike Kincaid

September 26, 2025

5  out of  5
rating by Mike Kincaid
"Jamie is so AWESOME!!! She helped me switch and save on my car insurance. I now use Michelle Agnew State Farm for all my insurance needs."
We responded:
"Thanks Mike this is wonderful to hear!"
Profile photo of Ethan

Ethan

September 25, 2025

5  out of  5
rating by Ethan
"Jamie Starkey is very helpful, Fast and easy service! 5/5 stars ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Ethan! We appreciate your business "
Profile photo of Milton d'Medici

Milton d'Medici

September 18, 2025

5  out of  5
rating by Milton d'Medici
"Jaime has been a pleasure to work with! Joanna also is also amazing! Great staff!"
We responded:
"Thank you Milton!"
Profile photo of Johnny Yancey

Johnny Yancey

September 17, 2025

5  out of  5
rating by Johnny Yancey
"James was very thorough, very patient with me in dealing with my repairs on my roofing repair situation. He was very courteous!!!"
We responded:
"Thank you Johnny We appreciate you!"
Profile photo of marcel jones

marcel jones

September 11, 2025

5  out of  5
rating by marcel jones
"Jamie Starkey did a wonderful job and was easy to work with. Thank you Jamie"
We responded:
"Thank you Marcel for the 5 star review!"
Profile photo of Julie Wang

Julie Wang

August 21, 2025

5  out of  5
rating by Julie Wang
"Speaking with Mr. James Freeman was pleasant, and he communication was great! He explained why and help us with payment and certificates."
We responded:
"Thank you Julie! We appreciate you!"
Profile photo of Stephen Parrish

Stephen Parrish

August 7, 2025

5  out of  5
rating by Stephen Parrish
"Joanna Nix went above, and beyond to resolve a complicated renters insurance issue. Highly recommended agency."
We responded:
"Thank you Stephen! I am happy to hear you had a great experience!"
Profile photo of Jolie Clements

Jolie Clements

August 5, 2025

5  out of  5
rating by Jolie Clements
"Ms Joanna Nix was kind, patient, and helpful! Speaking with her was pleasant, and her communication was great throughout the whole experience."
We responded:
"Thank you Jolie! We appreciate your business "
Profile photo of Gary Smith

Gary Smith

August 1, 2025

2  out of  5
rating by Gary Smith
"Keep getting spam emails with rates twice as high as I pay now , why embarrass your Business with advertising such high rates ."
We responded:
"Gary thanks for letting me know about the spam emails."
Profile photo of Mary Smith

Mary Smith

August 1, 2025

5  out of  5
rating by Mary Smith
"Pleasant experience with Jamie getting Notary Bonds for 3 people."
We responded:
"Thank you for your 5 star review!"
Profile photo of Jessica Andre'

Jessica Andre'

July 31, 2025

5  out of  5
rating by Jessica Andre'
"Michele Agnew’s office is amazing! Jamie S. goes above and beyond to make sure her clients feel comfortable and trust her! I 10000% recommend Michele Agnew as the best State Farm Insurance Agent!"
We responded:
"Thank you Jessica. We are happy to have you as a client."
Profile photo of Phil Petite

Phil Petite

July 31, 2025

5  out of  5
rating by Phil Petite
"Jamie has been my rep for several of my properties this year, and she has been one of the best people that I’ve been able to work with in my 12 years so far of real estate experience! She is always available, replies quickly, has a wealth of knowledge and is just a great person overall to work with :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Anna Petrie

Anna Petrie

July 30, 2025

5  out of  5
rating by Anna Petrie
"Joanna was so helpful in getting me and my husband the best rate for our insurance, and helping us understand exactly what we needed! We would absolutely recommend her to anyone that asked!"
We responded:
"Thank you Anna! We appreciate you!"
Profile photo of Kasey Rosenberger

Kasey Rosenberger

July 30, 2025

5  out of  5
rating by Kasey Rosenberger
"I was able to work with Joanna Nix, and she is amazing! She was very helpful and answered all of my questions, while walking me through the process completely."
We responded:
"Thank you Kasey!"
Profile photo of Lakarsha Williams

Lakarsha Williams

July 28, 2025

5  out of  5
rating by Lakarsha Williams
"You can tell Joanna with State Farm was happy to be at work! She was a nice lady and very helpful! As soon as I did my quote online, she called me with the quickness lol. She got me setup and ready to go. Thank you so much!"
We responded:
"Thank you Lakarsha! We look forward to handling your Insurance needs."
Profile photo of Danielle Byrd

Danielle Byrd

July 17, 2025

5  out of  5
rating by Danielle Byrd
"We have been working with Joanna Nix for years and couldn’t ask for a better person to help us out!! She is quick, knowledgeable, funny, personable and all around knows what she is doing! We are so grateful for her!"
We responded:
"Thank you Danielle."
Profile photo of Kizzy Barbee

Kizzy Barbee

July 16, 2025

5  out of  5
rating by Kizzy Barbee
"Michelle & Jamie take excellent care of all my insurance needs. I have been with this State Farm agency for 25 years & they have given me nothing but 25 years of personalized customer service by a group that truly cares about my family. Which to me, is priceless!"
We responded:
"Thank you, Kizzy for your kind words. It’s been a pleasure taking care of you and your family all of these years. "
Profile photo of Andre K Davis

Andre K Davis

July 9, 2025

5  out of  5
rating by Andre K Davis
"Jamie did an exceptional job assisting me with questions I had, in which she answered."
We responded:
"Thank you Andre! You are appreciated!"