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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elizabeth Chelette

Elizabeth Chelette

August 7, 2026

5  out of  5
rating by Elizabeth Chelette
"I have been working with SheRise Byrd who is very professional and knowledgeable. She is friendly and very helpful. I love that she follows up with us customers."
We responded:
"Thank you Elizabeth!"
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Bo Swindle

August 5, 2026

5  out of  5
rating by Bo Swindle
"Very nice experience and explained everything I needed to know to be added as a driver to insurance. Offered great advice."
We responded:
"Thank you Bo! We appreciate your business!"
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Mindy Maxwell

August 3, 2026

5  out of  5
rating by Mindy Maxwell
"I have been with State Farm and Michele Agnew’s office for 26 years, and the customer service continues to exceed my expectations. Today, they took exceptional care of my insurance needs with professionalism, kindness, and efficiency. The entire process was easy, and the pricing was amazing.

It’s rare to find an office that consistently provides this level of service year after year. I highly recommend Michele Agnew and her team to anyone looking for outstanding customer service and dependable insurance coverage. They truly go above and beyond for their clients! Thank you SheRise Bryd for your assistance today!"
We responded:
"Thanks Mindy!we appreciate you!"
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Laura Fortune

July 31, 2026

5  out of  5
rating by Laura Fortune
"So glad I switched to State Farm Insurance and Michele Agnew's team! The Experience from the quote to an unfortunate total loss of beloved suv was amazing. They take total care of me and made sure I was taken care of at all times through multiple processes. They have taught me things I would have never known and saved me not only money but alot oh headaches. If you think it costs to much, remember diamonds are priceless and so is this team! Love them!"
We responded:
"Thank you Laura we are so happy everything worked out for you!"
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Antonia Thomas

July 30, 2026

5  out of  5
rating by Antonia Thomas
"Ms. Jean provided excellent service. She provided me with a great quote for rental insurance. Also, I was not expecting a financial blessing that she informed me about for my being a State Farm Client. She really made my day. If you are looking for all Insurance needs contact Michele Agnew, State Farm Office and ask for Ms. Jean ♥️"
We responded:
"Thank you Antonia! We appreciate you!"
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James Byrd

June 30, 2026

5  out of  5
rating by James Byrd
"Did a complete insurance review with Jean, and she covered everthing very thoroughly, very competently. I was well satisfied with the meeting and the info she shared, and I would highly recommend this agency.

Had a follow up review to amend my Homeowners policy based on recommendations from Jeanne, very pleased with the results. This agency is really easy to work with."
We responded:
"Thank you James we appreciate you"
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Veronique H

June 23, 2026

5  out of  5
rating by Veronique H
"I’ve been with State Farm since I was in high school and several years later they’re still providing the best service one could ask for. I called in today and had the pleasure of working with SheRise, she has a great personality and she’s super efficient."
We responded:
"Thank you Veronique!"
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A Lemonds

June 22, 2026

5  out of  5
rating by A Lemonds
"Sherise did a great job helping me out!"
We responded:
"Thank you for the 5 star review!"
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Tammy Walker

June 13, 2026

5  out of  5
rating by Tammy Walker
"Just saved my mom 2000/yr in car insurance! Thank you so much"
We responded:
"Wonderful! We are so happy we could help you."
Profile photo of Josh West

Josh West

June 4, 2026

5  out of  5
rating by Josh West
"Jean, NOT JAKE, helped me save money on my car and home insurance with a smile and a laugh as I asked crazy questions and had her change every percentage on my insurance policies. She goes the extra mile to help you save money, and like a good neighbor she let me in early to help me out!"
We responded:
"We appreciate your review, Josh. We are so happy that you had such a wonderful experience with State Farm Agent Michele Agnew’s Team here in Bartlett ! "
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Julia Kemker

June 2, 2026

5  out of  5
rating by Julia Kemker
"I met with Sherise Byrd today, at Michele Agnew’s office, to get some clarification on some points of my insurance and to get a printed copy of my insurance card. Ms. Byrd is knowledgeable and friendly, and was able to answer all of my questions on the first visit!"
We responded:
"Thank you Julia!"
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Destanee Becton

May 20, 2026

5  out of  5
rating by Destanee Becton
"Sherise was very attentive she explained everything to me step by step also offer me programs that can help discount my coverage. The customer experience was top tier. If you are looking for assistance with any kind of coverage I would advise Sherise at the Michelle Agnew branch"
We responded:
"Thank you Destanee for your kind review!"
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B LT

May 1, 2026

5  out of  5
rating by B LT
"Family oriented company.
Great Manager and staff 👏 👍"
We responded:
"We appreciate you! Thank you!"
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Jay

May 1, 2026

5  out of  5
rating by Jay
"Ms.Jean was very kind with helping me out and I loved how she made everything easy to understand for me."
We responded:
"Thank you Jay! We appreciate your business."
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Tam McMalone

April 30, 2026

5  out of  5
rating by Tam McMalone
"One of the best. If you need insurance this is the place to go or call. The team is very friendly and knowledgeable. Michelle and Jean thank you for being an amazing!"
We responded:
"Thank you Tam we appreciate you!"
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Kristy lean

April 28, 2026

5  out of  5
rating by Kristy lean
"Sherise was very helpful and got my insurance squared away.
Thank you"
We responded:
"We love to here this! Thanks Kris. "
Profile photo of CHRISTY PATRICK

CHRISTY PATRICK

April 18, 2026

5  out of  5
rating by CHRISTY PATRICK
"No problems at all"
We responded:
"Thank you Christina!"
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Amanda Golden

April 17, 2026

5  out of  5
rating by Amanda Golden
"Michelle Goodson was very helpful, patient, and thorough with helping me place my insurance back with State Farm."
We responded:
"I am happy to hear this! We are happy to have you back!"
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Sikina Brown

April 17, 2026

5  out of  5
rating by Sikina Brown
"Recommend Ms Michele she knows what to do to get you the best insurance policy she’s amazing"
We responded:
"Thank you Sikina!"
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Oscar Bren

April 17, 2026

5  out of  5
rating by Oscar Bren
"Been a member of Michelle Agnew Statefarm for 11 years and they still provide us with an exemplary service. Last week I received a call from Michelle Goodson telling us that we received a huge discount for being a loyal member, that gave us a breather from the spiking oil price. Thank you and we are very grateful."
We responded:
"Thank you for the 5 star review!"
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Rob DeFir

April 16, 2026

5  out of  5
rating by Rob DeFir
"Michelle Goodson was very helpful and pleasant. She Made it very easy to add a vehicle to my insurance"
We responded:
"Thanks Rob!"
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BUE KT

April 10, 2026

5  out of  5
rating by BUE KT
"I was highly impressed and really thankful for the customer service from Sherise. Any question that I asked, She explained it to me so so well. She saved me from a lot confusion and I really do appreciate her for that. Thank you Mrs sherise."
We responded:
"Thanks for the 5 star review!"
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Mel Longmire

April 9, 2026

5  out of  5
rating by Mel Longmire
"One of the best great with helping group rates on home auto and life insurance and My self agent Michelle G provides me with best insurance rates"
We responded:
"Thank you Mel!"
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Chandra dyson

April 8, 2026

5  out of  5
rating by Chandra dyson
"State Farm give you the best insurance Shannice & Jannie, they keep their words Care About a customer?"
We responded:
"Thank you Chandra!"
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Kylan Washington

April 7, 2026

5  out of  5
rating by Kylan Washington
"Sherise answered every question promptly and was on top of everything from start to finish all while being very professional and friendly throughout each twist and turn. 10/10 Customer service!"
We responded:
"Thank you Kylan! We are happy to have you as a client!"